Employees and Agents: The Prosolum Inc.™ Code of Fair Information Practices also governs the behaviour of our employees and agents acting on our behalf. All of our employees who have access to personal information have been trained on the handling of such information. And, new employees receive training on privacy as a fundamental part of their initial company training.

Personal Information: Personal information is information about an identifiable individual. We take all of the necessary precautions to ensure the safeguarding of your information, whether it is stored electronically or in paper format. In all cases, information is retained in secure facilities, protected from unauthorized access and kept only as long as is reasonably required. For example, our electronic files are backed up for redundancy, password protected and accessible only by authorized employees, on a need-to-know basis.

Questions or Concerns: If you have questions or concerns about your privacy, you can contact us through this web site and we will assist you in resolving any concerns you may have. Further Complaint Procedure: If Prosolum Inc.™ does not resolve the issue to your satisfaction, you may file a complaint with the Privacy Commissioner of Canada by writing to: The Privacy Commissioner of Canada, 112 Kent Street, Ottawa ON K1A 1H3 Info@privcom.gc.ca